Privacy Policy
Effective Date: 25 March, 2025
1. Introduction
Coxwill Group Inc. (dba RoverKing) (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and place an order for a truck camper.
We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
• Personal Information: Name, email address, phone number, billing/shipping address, and any other details you provide when making a purchase or inquiry.
• Payment Information: We only collect deposit payments through our website. Payment details are processed securely through our third-party payment processor and are not stored on our servers.
• Device Information: IP address, browser type, operating system, and other technical data collected through cookies and analytics tools.
By using our website or placing an order, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
3. How We Use Your Information
We use the collected information to:
• Process and confirm deposit payments.
• Send invoices for the remaining balance of your purchase.
• Communicate with you regarding your order, inquiries, or customer support requests.
• Improve our website and services based on user interactions.
• Comply with legal and regulatory requirements.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
• Service Providers: Third-party payment processors, website hosting services, and analytics providers to operate our website efficiently.
• Legal Compliance: If required by law, we may disclose personal information to comply with legal obligations or protect our rights.
Your personal information may be stored or processed in a country outside Canada, including the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure.
7. Your Rights and Choices
Under PIPEDA, you have the right to:
• Request access to your personal information.
• Request corrections to any inaccuracies.
• Withdraw your consent to the use or disclosure of your information (subject to legal or contractual restrictions).
• Request deletion of your personal information, where applicable.
To exercise these rights, please contact us at the email provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Where required, we will notify you of significant changes via email.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us at: info[at]roverking.co